Informed Account Management
Manchester based aerospace and commercial heat treatment facility offers customers a comprehensive service for treatments in aerospace and commercial processing. With a full range of processing equipment on site, the company offers the capability to process everything from one-off components through to high volume components – always to very high standards.
CHALLENGE - With hundreds of jobs to process and deliver to customers around the north of England, Scotland and Ireland, the company requires a regular and reliable supply of packaging consumables. Any supplier must be able to provide plastic bags in a range of sizes to ensure the components it distributes remain dry and protected while in transit as well as specialist bags for products susceptible to rusting.
SOLUTION - With a new Purchasing Co-ordinator in place, the company quickly established an excellent working relationship with Clingfoil. We initially provided a range of standard packaging consumables including clear A4 plastic bags for small, individual jobs and delivery notes, corrugated paper and banding and clips for securing pallets.
When the company mentioned they needed a more protective solution for fragile products, we recommended a jiffy bag pre-printed with the company logo. They took our advice and were delighted with the result:
“The jiffy bags look fantastic and they’re a really cost effective way to reinforce our brand with our customers while protecting the products they’ve ordered.”
Specialists in packaging for the industrial processing sector, Clingfoil also supplies the company’s Birmingham site with VCI (volatile corrosion inhibitor) bags for jobs especially vulnerable to moisture.
The range and quality of products the company can source from Clingfoil saves them time and money but it’s the level of service they receive that they value most:
“Clingfoil are perfect for our needs. Outstanding customer service seems to come naturally to everyone who works there. Communication is great and any issues get resolved without a fuss. Our first point of contact, Jean, is exceptional, very professional and very responsive.”
The company have been working with Clingfoil for more than 15 years and despite the attempts of other suppliers to take our place, They are firm that the future is with Clingfoil.
“Why would I buy packaging consumables from anywhere else when I get everything I need from Clingfoil?”